Fitting Specialist & Admin

Job Summary

Fitted is a Fashion-Tech startup that uses techhnology to give customers an easy, convenient and wahala-free experience in getting well designed trad and other clothes in Nigeria. The startup is comprised of a central design team who make styles for customers to select from. The styles are produced by a network of excellent tailors - we only admit quality tested tailors to the platform. Fitting Specialists are the customer-facing arm of the company for customer measurment, fabric purchasing, order delivery and overall customer engagement.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description




Take accurate measurement of Customers

Fully understand the nuances of Customer outfit requests

Log Customer measurements into the Fitted app/system for storage on the Customers’ profile and Fitted® database

Send the measurements and details of order to the Tailor.

Effectively communicate with Tailors and get them to understand the nature of the Customer’s request, how it should be made, and any nuancing required

Deliver final outfits to Customers once completed by the Tailor

Represent the Fitted® brand impeccably through warm customer service

Can perform basic alterations for outfits

Admin and market research into fabric prices etc.

Assistance in developing Fitted systems


Ideal Candidate:

Well-spoken, articulate graduate with 1 -2 years’ experience across the tailoring value-chain (pattern-cutting, sewing, designing).


Skills:

  • Excellent at taking measurements

  • Polite, warm and personable

  • Very good at following processes

  • Excellent communicator with individuals of all ages and levels (Senior executives, entry-level staff)

  • Great negotiator

  • Capable designer – able to communicate visual ideas in illustration in a way tailors can understand

  • Excellent sewing abilities

  • Good knowledge of all aspects of the tailoring business including design, fabrics, production etc.

  • Good knowledge of local fabric markets. Existing contacts are welcome

  • Strong written and oral communication skills

  • Computer literate

  • Multi-lingual – Yoruba and/or French welcome



Salary:

Negotiable







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