Network Support Engineer

Job Summary

The objectives of this role are to design, build and support enterprise Internet network infrastructure on commercial production environments.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

  • Responsibility of the Network Engineer consist of working as an individual or team to Implement, support and manage the highly complex Business Network.

 You Are Great At:

  • Provide day to day support of core and Internet edge networks to include routers, switches, firewalls technologies utilized by Network Operations.
  • Plan and recommend designs that could improve the existing network environment.
  • Provide analysis of network capacity and health.
  • Implement networking best practices and standards throughout the infrastructure.
  • Pre-sales/Technical presentations on IT Solutions
  • Draft and publish proposals on IT Solutions
  • Creating documentation (to include Visio diagrams) and communications absolutely essential.
  • Participate and provide feedback into the day to day Network Operations
  • Participate in support through the ticketing system.
  • Escalate critical issues to the manager in a timely manner.
  • Coordinate technical implementation with partners from the business.
  • Plan and implement monitoring, limitations by resources and users/departments.
  • Ability to work after hours and participate in on-call coverage
  • Other duties as assigned.

What It Takes:

  • An education in Computer Science, Engineering, or related discipline; or equivalent experience is required
  • Minimum 1-2 years' experience working with various network devices
  • Minimum 1-2 years’ experience working with network design best practices
  • Minimum 1-2 years’ experience in general Network Engineering
  • Experience working in a team environment
  • Excellent analytical, troubleshooting and communications skills
  • Experience maintaining and supporting network infrastructure in a 24/7, On-Call model
  • Network Devices: Routers, Switches, Firewalls, Load Balancers (Multivendor Network Environment)
  • Network Skills: TCP/IP, routing protocols (EIGRP, OSPF, BGP, MPLS, IPSec VPN), Layer2/3 switching and VLAN configuration, Firewall security policy.
  • Exposure tools to collect network statistic utilizing protocols (SNMP, NetFlow, etc…)
  • Previously worked as a Network Administrator, Network Analyst or Network Specialist at a Service Provider or Enterprise.

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