Administer basic operation services from International admission processing, travel inquiries, counselling, enrollment, and embassy
Preparation to client’s pre arrival arrangements
To prepare files for new applicants making sure all documentation is included.
To respond promptly to a large volume of incoming inquiries both via email and telephone about the institute, it's programming and the admission process.
To process applications from inquiry, to offer efficiently and accurately using the Student Information System (CAMS) and CRM (Salesforce).
Would be responsible for filling and processing client’s documents.
Coordination with Clients, College Representatives to facilitate client documentation.
Ensure that all of the information provided by the clients is accurate and correct while preparing and checking all legal documents.
To correspond with applicants throughout the admission process to complete their application files and ensure all documentation is collected.
Relevant experience in at least one or two of the key results areas
Can do attitude and willingness to listen and learn
Excellent attention to details and care about the presentation of work shared with others.
Initiatives to addressing work-related challenges
Ability to prioritize and effectively manage to change workload and priorities
Proficiency in Microsoft Office including the ability to use office outlook
the suite of applications and relevant IT software
Ability to connect the dots to deliver simple solutions to relatively complex issues.
Experience in dealing with a cross-section of staff and ensure that they are consistent, fair and can easily adapt to support colleagues with different priorities
Must have experience working in an office environment
Relevant qualification in office administration, procurement, or travel would be an added advantage