Direct sales manager

Job Summary

APM Terminals is recruiting to fill the position of a Direct Sales Manager.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Key Responsibilities

  • Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the commercial scope.
  • Develop customer value propositions for all appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers.
  • Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contact information including exceptions and service requirements).
  • Establish internal network in Nigeria and globally to facilitate resolution of customer issues.
  • Build understanding of all service offerings to be able to offer integrated solutions.
  • Communicate significant trends, rate changes and policies to assigned accounts.
  • Research and understand the territory to identify and establish business contacts with potential customers.
  • Research and analyze competitive and industry trends (e.g. analyze sales statistics, prepare reports, study literature regarding new and existing services and monitor sales, prices, and services of competitors); recommend appropriate measures.
  • Ensure Customer Relationship Management tools are updated on time and with high-quality data.
  • Drives two-way communication and clearly articulates the value proposition engages the customer in jointly addressing business priorities and is good at picking up verbal and non-verbal cues.
  • Understands customers value drivers and has the ability to discuss them from multiple angles and has a dedication to meeting the requisite expectations and requirements.
  • Drives for results and can be relied upon to meet and exceed expectations and key performance indicators.
  • Is an effective networker that is good at attaining first-hand knowledge of the customer and building trusting and lasting relationships with the customers.
  • Can pressure the customer and understands the decision-making process and how to influence key decision-makers and pre-empts stakeholder objections to reach a favorable outcome.
  • Is comfortable discussing money and has a good understanding of competitors pricing and offers and how differences are justified by other product characteristics.

We are looking for

  • A Bachelor's Degree from a reputable University/higher institution
  • Industry or equivalent sales experience.
  • Highly proficient in Microsoft Office and have a good working knowledge of web-based software and Customer Relationship Management tools such as Salesforce.com or similar CRM systems
  • Excellent interpersonal, presentation and communication skills (both written and oral).
  • Organizational and time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines
  • Possess enthusiasm, a strong work ethic and a willingness to learn. We also value great people skills, ambition, and integrity.

We Offer

  • This position offers career development, exposure to multinational systems and process as well as an outstanding opportunity to join a professional team at APM Terminals and contribute to the success of the organization.

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