Job Summary

Interested in a digital marketing job for a vibrant beauty brand? Then come work for us and earn you and our organization social and physical currency

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Brand development and Integration across all social platform:
  • Review and update all platforms for consistency- logo, word fonts, images, business representation, customer profile, core business services, profile update
  • Create content calendar for review and upload approval, lead time of 2weeks
  • Develop template designs for emails and other business correspondences
  • Become an advocate for the company in social media spaces, engaging in dialogues.
  • Communicate and create a vibrant social network with professionals and influencers.
  • Access upcoming proactive media platforms for brand integration
Social Media: Instagram, Facebook, WhatsApp, Twitter, Youtube, Google, TikTok, next???:
  • Manage and integrate all social media platform for easy access
  • Develop and expand community and/or influencer outreach efforts.
  • Create a mix of authentic and customer centric video, audio, text, graphic content
Website:
  • Comprehensive update of website pages for customer and business experience mapping
  • Manage and monitor online review funnel for engagement and reputation, respond to each review timely and with care.
  • Weekly website update with fresh information, promo, product info
Research:
  • Create weekly spotlight blog post on Africa raw materials theme
  • Beauty trend and industry advancement
Online Customer Service:
  • Online real-time responses to all comments, likes, complaints and engagements
  • Escalate order in quick time to sales unit
  • Monitor delivery and ensure customers experience is positive
  • Create and implement a feedback collection funnel from first sale to repeat sales.
Handle Administrative Tasks:
  • Create customer categories on spreadsheet and WhatsApp per purchase for data analytics
  • Compile reports for management showing results (ROI).
  • Podcast initiative: develop and execute a plan for the Confident woman podcast initiative
  • Collaborate with Marketing, Sales and Product Development teams on developing and deploying appropriate marketing contents.

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