For 19 years now, we have served in the cosmetics retailing industry and we pride ourselves in the versatility of our offerings. We are currently recruiting for the position of Customer Service Support.
Minimum Qualification: High School (S.S.C.E)
Experience Level: Entry level
Experience Length: 1 year
Must be able to use computers. (Email, Word, Excel)
Experience working with customer support.
Maintaining a positive, empathetic and professional attitude
toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through Email and Over the
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions,
comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service
Ensure customer satisfaction and provide professional