Job Summary

For 19 years now, we have served in the cosmetics retailing industry and we pride ourselves in the versatility of our offerings. We are currently recruiting for the position of Customer Service Support.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

  • Must be able to use computers. (Email, Word, Excel)
  • Experience working with customer support.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through Email and Over the phone.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

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