Customer service representative

Patricia Technologies Limited

Job Summary

Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Patricia NG is the quickest and best customer service oriented e-commerce firm in NIGERIA that helps you to convert your Bitcoin, Gift cards (itunes,Amazon) to Naira at very competitive exchange rate and deliver amazing gifts (flowers, cakes & berries) to your loved ones in the USA, UK and CANADA. We offer instant payment for itunes sell order and instant funding for Amazon sell order.

Job Description:

  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 
  • Keep records of customer interactions, process customer accounts and file documents

Job Requirements

  • Applicants must be resident within the Lekki/Ajah axis.
  • Must be Tech Savvy
  • Must a possess good idea of customer service
  • Must be a good team player and quite analytical in reasoning.
  • Must be a HND or B.Sc. holder (not more than 26 years)

How to Apply?

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