Customer service representative

Job Summary

Handle each client’s enquiry and/or ensure purchase is made

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description


Job description

  • Welcome & receive  clients
  • Handle each client’s enquiry and/or ensure purchase is made
  • Sort through service orders, allocate each appropriately to stylists & ensure all are done in time 
  • Update/Maintain excel database for sales, salon visits & inventory
  • Respond to enquiries on WhatsApp & Instagram.



Requirements:

  • Preferably Ladies
  • Must be knowledgeable in MS office softwares especially Microsoft word & office
  • Must be able to market products by highlighting the selling points of the product in question 
  • Must be a team player
  • Must be willing to take on a few extra tasks when absolutely necessary (even though not related to job role) in order to ensure customers’ satisfaction.
  • Must be willing to work 6 days a week; that is,  including weekends, Saturday and/or Sunday.

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