Customer service officer

Job Summary

Attend to visitors and maintain employees and department directories. Create a positive corporate image at all times.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

A reputable Business Membership Organisation seeks to fill the below positions with suitable and qualified persons.

Job Description

  • Keep records of incoming and outgoing mails.
  • Keep front desk tidy and presentable with all necessary material (pens, forms,
  • Greet and welcome clients and guests.
  • Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding the company’s product and services.
  • Perform administrative support tasks.
  • Receive letters, packages etc. and distribute them appropriately.
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Act as a liaison between clients and executive staff.
  • Take up other duties as assigned.

Job Requirements

  • A Bachelor's Degree or HND in related field of study
  • 1 - 2 years experience in a similar role will be an added advantage

Competence Requirements:

  • Fashion savvy and trendy
  • Commercial awareness
  • Good physique and pretty/handsome face
  • Disciplined and takes initiative.
  • Pleasant, friendly, confident and have a good carriage
  • A positive outlook
  • Good interpersonal skills
  • Exceptional Customer handling skills
  • Integrity and professionalism
  • Sense of urgency
  • Basic ICT skills – (able to use Ms Suite (Word, PowerPoint, Access, Excel)
  • Excellent verbal and written communication and decision-making skills

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