Customer service manager

Job Summary

100k Motors, an AQ Development company, is seeking a motivated, detail-oriented, and cheerful full time customer service representative.

  • Minimum Qualification: High School (S.S.C.E)
  • Experience Level: Management level
  • Experience Length: 1 year

Job Description

Come work for the fastest-growing used car dealership in Nigeria!  100k Motors is seeking a motivated, detail-oriented, cheerful customer service representative to manage our growing affiliate dealer database.  Duties will include:

 
* Calling new dealers, explaining the benefits of 100k Motors, and arranging appointments with them. 

* Managing our database of dealers by assigning dealers to staff members, updating contact information, gathering missing information, and ensuring all information remains accurate.

* Verifying dealers are being properly managed by their account representative.

* Ensuring staff remains motivated and understands the importance of dealer management.

Generous bonuses provided for meeting defined goals.

In your cover letter, please answer the following questions:

1. What does it mean to provide good customer service?

2. How do you motivate staff to do their duties?

3. What experience do you have in sales and/or customer service?

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