Customer service executive

Job Summary

The ideal candidate will act as first point of contact on behalf of the company especially for online and over-the-phone clients.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

  • B.Sc or HND in a higher institution.
  • Previous experience or training in Customer Service Role.for at least 2 years.
  • Strong phone and verbal communication skills along with active listening skills.
  • Multi-tasking and soft skills with the ability to work with minimal supervision.
  • Customer-centric and familiarity with CRM Systems and practices.
  • Background knowledge in eCommerce and printing industry¬† will be an added advantage.

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