Nathans Limited owners of the largest dry cleaning Chain in Africa is looking for Customer Service Executives for our Owerri, Asaba & PH branches.
Are you a smart and experienced individual who is ready to move yourself to another level?
If you think you are deadline-oriented, attentive to detail, and most of all organized enough to perform the administrative functions of our company, then we need you to apply for this job.
Your Responsibilities shall include:
- Handle customers complaints, inquiries, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Identify and assess customers’ needs to achieve satisfaction
- Collecting and inspecting of customer items before registering it.
- Collecting customers items and entering into the system
- Build sustainable relationships of trust through open and interactive communication
- Take the extra mile to engage customers
- Reporting to the Manager and assist in other duties as may be assigned by your superior