Job Summary

As a Customer Relationship Executive, you must have a pioneer mindsets, ambitious, hardworking and have deep rooted understanding of CRE Strategy.

  • Minimum Qualification: HND
  • Experience Level: Executive level
  • Experience Length: 2 years

Job Description

  • Manage the overall marketing strategy on how ETNL communicates every day, the commercial planning to its customers to generate sales, increase engagements and boost loyalty.
  • Lead and Coach team members to grow their skills and ownership.
  • Earn the love of our customers by being relevant at each step of communications content making.
  • Demonstrate a capacity to propose innovation to set up.
  • Coordinate with different departments to make sure high-quality content production and campaign generation.
  • Analyze daily performance and make decisions accordingly:
  • Report performance to senior management on a regular basis explaining why and how.
  • Inspire the wording content for all the communications accordingly to market innovation, ETNL guidelines and knowledge of marketing.
  • To define an operational roadmap of marketing communications according to the Commercial Planning input coming from the commercial team and from Customer Insights.

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