Corporate communications lead

Job Summary

Primary responsibility is to manage, develop, coordinate, maintain and disseminate the Firm’s Knowledge Management processes and resources. The primary focus is to update content that will aid in business development and knowledge on all market indicators. Communication strategist for KPMG’s Executive Office leaders both internally and externally.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 7 years

Job Description

KPMG Professional Services and KPMG Advisory Services are the KPMG member firm in Nigeria. The partners and people have been operating in Nigeria since 1978, providing multidisciplinary professional services to both local and international organisations within the Nigerian business community. As one of the leading providers of professional services, KPMG knows that the success and growth of the firm also depends on the success and growth of the Nigerian economy. Hence, it champions progressive change and makes the future happen for its clients, people and the community, thereby enabling Nigeria’s success.

Roles and Responsibilities

  • Coordinate the Firm’s external branding and corporate communication activities
  • Ensure effective communications of key corporate messages within the organization at various locations – advertising and image building, change and corporate culture, communication policy, building a communication culture.
  • Content and strategy manager for the KPMG Social Media platforms; §   coordinator and correspondence manager for the various units and practices.
  • Developing, managing, maintaining and measuring/reporting on selected engagement platforms and channels in line with the function’s mandate.
  • Developing and executing strategic communication plans, policies and guidelines relating to issue, risk and crises management, and measurement thereof including liaison with Global counterparts.
  • Assist division knowledge managers to develop knowledge management strategies and process suited to their needs, ensuring adherence to brand central and Brand regulatory compliance in capturing and submitting high quality and value content to the micro web.
  • Assist practitioners in navigating knowledge bases and creating content documents according to standards. Edit commentary/interpretations of content experts and internal submissions.
  • Gaining and maintaining familiarity with KPMG key contacts and communication lines
  • Implementation of Marketing Plans for and Events for KPMG Nigeria
  • Assist with monitoring documents submitted to the micro web for compliance with brand and image regulatory policies, procedures and practices, and ensure that high quality standards and taxonomy are enforced.
  • Assist in training staff in knowledge management competency by adapting training materials provided by Knowledge Management Support 
  • Work in partnership with other units to evolve the Lagos internal intranet/ extranet as a valued and much used channel for knowledge and sharing information.

Monitor and maintain the subscription to the following:

  • UNDB Online
  • Fortune Magazine, Economist, Time, Newsweek, Harvard Business Review
  • Business Directories
  • The Banker

Qualification and Skills

  • First degree in Social Sciences or Arts or its equivalent
  • 7-9 years in related field

Functional/Technical Skills:

  • Organizational and coordination ability
  • Web management and development skills (html, css and JavaScript)
  • Social Media Measurement and analysis tools; Google certified etc
  • Technology appreciation, including a working understanding of Microsoft Office Share Point Server
  • Good Computer skills, Searching the internet

Behavioural Skills

  • Good interpersonal skills and ability to work in diverse teams
  • Strong relationship building and networking skills
  • Performance Measures/Feedback
  • Timeliness of deliverables related to research

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