Complaint and feedback ged & protection agent

Care International

Job Summary

Care International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around...

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 1 year

Job Description

Care International is a global leader within a worldwide movement dedicated to saving lives and ending poverty. We work in over 94 countries around the world to provide over 1000 poverty-fighting development and humanitarian aid projects.

 

Location: Yunusari, Yobe
Position Type: Regular
Duration: 4 months (extendable)

Key Responsibilities

  • Ensure complaints are recorded carefully during CARE activities and submitted on time.
  • Provide training to community volunteers on best practices during program implementation.
  • Provide support to maintain high quality program inputs and outputs in the Protection / GBV in program implementation
  • Provide support to new program development, including assistance in conducting assessments, etc.
  • Assist program Officer to ensure that all programs are gender-sensitive
  • Collect data and figures from field team and compile and submit monthly quarterly and annual reports of ongoing projects.
  • Supervise GBV and protection related field activities (Current & future) under the directions of Gender & Protection Manager.
  • Assign tasks & duties to Protection / GBV field staff regarding monthly work plans.
  • Manage and assist in implementation of work plans for GBV and protection related activities in coordination with the Gender and protection Officer.
  • Ensure proper documentation of Protection / GBV activities.
  • Prepare reports on GBV/Protection activities.
  • Attend any meeting / training / workshop / conference as suggested by the Supervisor/manager.
  • Contribute practically and by bringing new ideas for improvement of service delivery at field.

Minimum Requirements

  • Degree/Diploma in Social Sciences or Humanities
  • Proven interest & commitment to humanitarian and development principles and a demonstrable understanding of conflict/post conflict development contexts.

Essential Skills Needed:

  • Experience in data collection, collation, analysis, and report writing
  • Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally)
  • Commitment to CARE’s Core Values of Transformation, Integrity, Diversity, Excellence and Equality
  • Proven ability to prioritize tasks and meet deadlines
  • Stable, moral, reliable and robust character and a good team-player
  • Excellent communication skills
  • Proven commitment to accountability practices
  • Excellent Microsoft Office & statistical soft wares skills

Preferred:

  • Good knowledge of the intervention area/s and local context
  • Previous humanitarian programming experience
  • Knowledge of the local language (Hausa, Kanuri)

Conditions

  • By submitting your Application for this position you agreed to CARE’s ZERO Tolerance to:
    • Fraud
    • Sexual Harassment, Exploitation, Abuse and Child Abuse

How to Apply?

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