Client Service Manager

New

Anonymous Employer

Job Summary

We are searching for a professional and courteous Client Services Manager with great people skills to help our business prioritize her customers.

  • Minimum Qualification: Degree
  • Experience Level: Executive level
  • Experience Length: 5 years

Job Description

Responsibilities:

 Develop effective communication platforms for clients and staff.

Inspire repeat-business from clients.

Conduct customer service workshops and presentations.

Monitor and measure client satisfaction.

Liaise with different departments about client queries.

 Offer advice to clients on services and products.

Develop surveys and capture client information.

Participate in marketing campaigns.

Deal with client requests and troubleshoot problems.


Requirements:

Business Degree or related qualification.

MBA will be an added advantage

5+ years customer service working experience

Strong communication skills.

Ability to meet deadlines.

Computer literacy.

Calm, polite, and professional behavior.

Reliable and self-motivated.

General business knowledge.

High service orientation.

 

Share Job Post

Log In to apply now

Confidential
Lagos
| Full Time |
NGN Confidential
1mo
Lagos
| Full Time |
NGN 75,000 - 150,000
1mo