Client officer

La Fayette Microfinance Bank Limited

Job Summary

As an international registered microfinance bank, is seeking to fill in the position of a Client Officer.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

La Fayette Microfinance Bank Limited - As an international registered microfinance bank, La Fayette Microfinance Bank offers a complete range of financial services and means of payment for its customers, including savings accounts, current accounts, and fixed deposit accounts. 

Fully client-oriented, La Fayette Microfinance Bank offers great flexibility, independence, and financial security to help clients stay committed to their short and long-term financial goals. Formally incorporated as La Fayette Microfinance Bank, the bank started full operation in February 2013 and has built a strong client base, serving clients from eight branch networks in Ibadan– Bodija, Challenge, Dugbe, Gbagi, and Iwo road, Ogbomosho, Oyo and Saki towns, all strategically situated within close proximity to customers.

Job Reference: CO/LAF/18 

Locations

  • Oyo
  • Kwara
  • Lagos

Main Responsibilities and Tasks 

Commercial Activities:

  • To organize and participate in prospection and communication actions in the zone intervention (markets and commercial areas) by collaborating with the other client officers
  • To introduce Advans La Fayette MFB products and services to the target population
  • To follow up the prospects by a regular contact with the identified potential clients
  • To propose the new products and services to his/her current clients
  • To identify clients’ needs and propose new products/services to the management

Loan Activities:

  • To assist the clients for loan application
  • To conduct an accurate loan appraisal and to collect detailed information (personal, business, guarantees) on the field.
  • To present the loan request at the Loan committee
  • To monitor the loan portfolio and to follow the timely repayment
  • To organize recovery actions in case of late repayment
  • To maintain a regular contact with clients by organizing a visit to the field
  • To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trust relationship with small businessmen/women.
  • To become a specialist in small businesses Savings and deposits activities
  • To organize and participate in prospection and communication actions in the zone of intervention (markets and commercial areas) by collaborating with the other client officers
  • To introduce Advans La Fayette MFB's financial services to the target population
  • follow up on these prospects to create a strong deposit portfolio

Administrative Tasks:

  • To keep complete and detailed documentation on each client
  • To input and update client data in the MIS
  • To create deposit accounts in the MIS
  • To create and update loon applications in the MIS

Organization and control:

  • To prepare a weekly planning with the expected tasks and visits to be done
  • To share information and best practices with the other client officers
  • To report all the issues related to the job with the Branch Manager
  • To analyze the client portfolio by using operational reports.

Person Specifications

  • Bachelor's Degree or HND in any course of study from an approved university or polytechnic is a MUST.
  • Applicant must not be older than 35 years of age.

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