Job Summary

Our client in the hospitality industry requires the services of a smart and competent person to fill the role of a cashier officer

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description

Responsibilities

Handle cash, credit or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, refunds, or tickets
Redeem stamps and coupons
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Bag items carefully
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Keep reports of transactions
Process returns and check to see if items are damaged
Answer customers' questions and get a manager if answer doesn't solve the issue
Bag, box or wrap packages
Pleasantly deal with customers to ensure satisfaction
Review customer orders and plan and coordinate delivery activities
Build positive and productive working relationships with customers for business growth.
Manage a delivery team to ensure timely and accurate customer deliveries.
Oversee daily activities of delivery team and provide direction and guidance as needed.
Perform resource allocations and workload assignments according to delivery requirements.
Serve as primary contact for customer inquiries and concerns.
Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.
Perform customer negotiations for delivery rates.
Develop process improvements to achieve cost effectiveness and time saving.
Make critical business decisions to meet customer expectations.
Develop scope and budget for delivery projects
Report delivery status to customers and develop required delivery documentations.
Qualifications, Experience, and Skills
Bachelor degree minimum 2.2
Interpersonal Communication/Written and Verbal Skills
Time Management
Product Knowledge
Telephone Etiquette
Customer Service
Dependability
Efficiency
Flexibility
Friendliness
Basic (PC) Computer Knowledge
Attention to Detail
Sales
Point of Sale Systems (POS)
Positive Attitude
Punctuality
Requirements
No Experience required
BSC Graduates only
Sex: Male and Female
Job Location: Lagos
Remuneration and benefits
Monthly salary N50, 000 and above
Medical care
Quarterly reward system
Performance allowance/bonus 

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