We are looking to recruit a Business Relationship Manager at our office in Lekki, who will be responsible for procurement, sales and marketing responsibilities of the organization. The position reports to the Creative Director of the company.
- Receives orders from customers: agreeing in detail, the specifics of the cake with the customer
- Confirms appointment with customers and follows up the order confirmation process
- Ensure that orders are fulfilled to customer specification and the cakes are delivered on time
- Follow up with customers to obtain feedback regarding their orders
- Flag issues raised by any customer and ensure they are promptly reported to the Creative Director
- Maintain a database that contains key customer information for ease of follow-up
- Seek ways and opportunities to increase sales
- Manage petty cash
- Maintains appropriate filing system and book keeping
- Prepares periodic reports and carries out analysis and ad-hoc accounting responsibilities
- Manage the overall inventory level and ensure that the right materials (and quantity) are bought on time
- Ensure that tax remittances (VAT, PAYE, LASAA, etc.) are made before due dates.
Qualification and Skills
- Minimum of B.Sc
- Excellent communication, presentation and negotiation skills
- Ability to multi-task and maintain a high standard of quality service
- Good knowledge and ability to use social media tools including: Instagram, Twitter, facebook, YouTube etc.
- Must be proficient in the use of Microsoft office packages especially Microsoft Excel & Microsoft Word
- Proactive and have good organizational and interpersonal skills
- Good analytical skills