Ensure outstanding customer satisfaction by maintaining strong working relationships.
Attract potential customers through marketing, to increase customer data base
Guide and lead team members to deliver products/services that meet or exceed the customer requirements.
Handle client issues throughout the implementation life cycle in a timely and accurate fashion.
Manage and train resources to ensure quality and consistency of service to customers.
Schedule and conduct status meetings with appropriate development resources and customers.
Assist sales team in business acquisitions, planning, retention and management.
Develop and update client related reports
Good business sense
A deep understanding of marketing principles
Good communication skills
A positive attitude
Plenty of initiative