Business development associate

Confidential

Job Summary

Will perform Business Development activities

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

The person shall be responsible for the following:

Shall be the key contact in client communication and relationship

management.

Shall manage the company’s Studio Management Software and shall

monitor the various steps from selling right to the processing of client

work i.e. from assigning who is to cover a job to ensuring the work is

converted and shared with the client, albums are designed, feedback

received from client and incorporated, printed and delivered to the client.

Shall follow up with client to ensure all payments are received as at when

due.

Manage client relationships and up sell or create new business.

Solicit feedback from client in a structured manner to ensure such

feedback is documented and incorporated into our work after team

agreement.

Ensure that client inquiries are attended to in a timely manner and are

brought to a logical conclusion before closing.

Shall be responsible for developing proposals, quotes, invoices, and

receipts and sending same to clients in a timely manner.

Shall be the custodian of the company official contact phone line and

shall manage the company’s Whatsapp account.

Shall recommend new business opportunities and avenues to

management.

Build and manage the Fotolighthouse client database

Shall be responsible for maintaining communication lines with client long

after the final deliverable of the last job has been delivered

Will work closely with CEO in the implementation of business processes

for Fotolighthouse


Skills/Behavioral Attributes

Numeracy

Computer literacy

Good spoken English

Good writing skills

Basic understanding of social media and how it works

Selling skills

Negotiation skills

Great interpersonal skills

A team player

Self-motivated and work very well without supervision

Patient and courteous with clients, treating them as king

A positive “can do” attitude

A solution-oriented mindset

A great listener, who seek first to understand and then be understood

A fast learner (able to grasp the Fotolighthouse business model and

Studio Management Software in a very short time to function effectively)

A business development mindset i.e. the ability to spot and take

advantage of business opportunities

Understands and lives out the Fotolighthouse Core Values of

Professionalism, Integrity, Creativity, Continuous Learning, and Value

Creation


Relationships

CEO

The BDA would report directly to the Chief Executive Officer.

She/he would be required to clarify her/his goals and objectives with the

CEO and review outcomes with him every week.

She would work very closely with the CEO to get input and approval on

proposals, estimates and invoices to be sent to the client.

Production Team:

She/he would be required to work closely with members of the

production team (i.e. the photographers, videographers, photo editors

and video editors) to ensure the timely, smooth and successful delivery

of every client project.

She would be required to manage the project tracking aspect of the

Studio Management Software to be able to track and update the CEO and

clients on the status of their job.

Accountant:

She would be required to work closely with the accountant in the area of

project costing, estimates, invoicing, recording payments, and sending

receipts.

She would work closely with accountant to build and maintain an up-todate

accounts receivable schedule.

Client:

The BDA would work closely with clients to help them identify and clarify

their needs

Shall provide information/updates on their jobs in a professional and

timely manner.

Shall build and manage our Customer database

Shall send out newsletters and goodwill messages to client on a regular

basis and during their anniversaries, celebrations and festivities




Note:

Working hours & days 9a.m. – 6p.m. & mondays to saturday

Fringe benefits lunch, access to relevant training and

Knowledge materials

Work tools official phone line, laptop, internet

Access

Work experience required 3 – 5 years

Probation period 6 months (paid)

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