Operations Manager

Job Summary

The Business Development Manager is responsible for creating business strategies and positioning the company to achieve set goals.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Principal Accountabilities:

  • Analyze customer feedback and data to improve service delivery

  • Supervise the team for utmost performace

  • Build and maintain relationships with stakeholders

  • Communicate company’s services, prices and policies

  • Provide strategies to cut costs and increase revenue

  • Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities

  • Create and improve proposals for our existing and new clients

  • Respond to the client queries regarding our services in a timely fashion

  • Develop business and marketing plans in coordination with Managing Director to achieve revenue goals

  • Assist in company’s branding and media communication activities such as press releases, advertisements, marketing collaterals, and online

  • Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan

  • Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations

  • Participate in industry forums, client discussions, and conferences as a representative of the organization.

  • Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.

  • Recruitment and hiring of talent

  • Other duties as determined by the Managing Director


    • Required Skills:

    The following qualifications will assist the successful candidate in carrying out these responsibilities:

  • Bachelor’s degree in marketing, finance, accounting or related field

  • 5+ years’ experience working in a business role

  • Excellent written and verbal communication skills

  • Great leadership skills

  • Top-notch analytical skills — you must have an eye for detail!

  • Critical thinking skills, analytical, organized

  • Creatively-minded, good at thinking ‘outside the box’

  • Good persuasion skills

  • Operate effectively independently and as a member of the team

  • Thorough understanding of office management procedures

  • Strong organization skills with a problem-solving attitude

  • Ability to use Microsoft Office is a plus (Word, Excel and PowerPoint)

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