Application implementation engineer

Interswitch Group

Job Summary

Systems Analysis. Analyze customer requirements accurately to capture customer’s Critical-To-Quality (CTQ) requirements

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

Job Details

  • Translate customer requirements into System configuration
  • Implementation Design

Partner API / Integration Support:

  • Provision of support to Developers, Merchants, Banks and Aggregators integrating to Interswitch Products and Services.
  • Perform Interface Testing for all 3rd Party Integrations to the Interswitch Platforms.
  • Support the Interswitch Developer community on the Developer Support Centre and API Documentation Portal.
  • Responsible for API Document Management; ensure that APIs and Integration documentation are clear, easy to understand and up to date.
  • Provide sample codes and libraries to ease the Integration Experience

Interface and User Acceptance Testing:

  • Conduct User Acceptance Testing and other Functional testing
  • Carry out Proof of concept (POCs) based on Business Needs
  • Creates and maintains up to date Test scripts for new and existing API services.
  • Operationalize new APIs successfully on Production
  • Configuring, customizing and translating customers’ requirements to documented specifications
  • Create Implementation Guides and Operational Manuals for Implemented solutions

Go-Live Support:

  • Provide support for all Customer Onboarding efforts.
  • Performs Early Life Support on Implemented Services and Product
  • Training where required

Supporting Functions:

  • Manage Sandbox environments with minimal downtime.
  • Technical Sales support to Sales team where required

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