Administrative Manager/ Human Resource



Job Summary

Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Job Role:

The Administrative Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. The Administrative Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.

Energetic professional who doesn’t mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision.

Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.


Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

Organize office operations and procedures

Coordinate with IT department on all office equipment

Manage relationships with vendors, service providers and other third parties, ensuring that all items are invoiced and paid on time

Manage contract and price negotiations with office vendors, service providers and office lease

Provide general support to visitors

Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored

Establish a historical reference for the office by outlining procedures for protection, retention, record disposal, retrieval and staff transfers

Ensure office efficiency is maintained by carrying out planning and execution of equipment

procurement, layouts and office systems

Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Ensure that results are measured against standards, while making necessary changes along the way

Allocate tasks and assignments to subordinates and monitor their performance

Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff

Perform review and analysis of special projects and keep the management properly informed

Determine current trends and provide a review to management to act on 

Responsible for recruiting staff for the office and providing orientation and training to new employees

Ensure top performance of office staff by providing them adequate coaching and guidance

Participate actively in the planning and execution of company events

Responsible for developing standards and promoting activities that enhance operational procedures

Allocate available resources to enable successful task performance

Evaluate and manage staff performance

Recruit and select office administrative staff

Organize orientation and training of new staff members

Coach, mentor and discipline office staff

Implement filing systems

Ensure security, integrity and confidentiality of data

Implement office policies and procedures

Analyze and monitor internal processes

Implement procedural and policy changes to improve operational efficiency

Monitor and maintain office supplies inventory

Review and approve office supply acquisitions

Handle customer inquiries and complaints

Maintain a safe and secure working environment


  • Proven office management, administrative or assistant experience
  • Knowledge of office management responsibilities, systems and procedures
  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office
  • Knowledge of accounting, data and administrative management practices and procedures
  • Knowledge of clerical practices and procedures
  • Knowledge of human resources management practices and procedures
  • Knowledge of business and management principles
  • Computer skills and knowledge of office software packages
  • Willingness to continue building skills through education opportunities


  • Bachelor’s Degree in Business Administration, Management or related field
  • Key skills & Proficiencies:
  • Communication
  • Analysis and Assessment
  • Judgment
  • Problem Solving
  • Decision Making
  • Planning and Organization 
  • Time Management
  • Attention to Detail
  • Accuracy
  • Delegation
  • Coaching
  • Initiative
  • Integrity
  • Adaptability
  • Teamwork
  • Budgeting
  • Staffing
  • Supervising
  • Developing Standards
  • Process Improvement
  • Inventory Control
  • Supply Management 


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