Recovering bad debts from delinquent debtors
Working with credit controllers to contact debtors to pursue payment
Devising customized recovery strategy on a case by case basis
making outbound collection calls to debtors
Reducing the non performing loans owned to a company
Designing workout payment plans for debtors
Following up with client on previous payment arrangement.
Locating and establishing contacts with debtors
Maintaining accurate ,up to date customer account information.
When necessary liaising with solicitors and bailiff.
Negotiating settlement with clients.
Taking ownership of debt collection cases
appropriate and comprehensive records of all customer discussion .
Reporting daily progress against target to team leader.