Operations Manager

Ysidra Creative Solutions Limited

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Ysidra Creative Solutions is an innovative design studio based in Lagos that delivers fresh and engaging creative solutions for clients who want greater attention to detail and enhanced experiences. 

Job Description

  • We are looking for a self-motivated, Operations Manager to Formulate and implement departmental and organizational policies and procedures to maximize output.
  • He/She will be responsible for planning organizing efficient utilization of resources (manpower, raw materials, and equipment capacity) and ensuring that production lead-time is optimized.



  • Organize and coordinate day-to-day business operations in ways that ensure maximum productivity.
  • Establish organizational/operational structures.
  • Develop methods to monitor project or area progress.
  • Monitor, manage and improve the efficiency of all business units, and provide corrective supervision where necessary.
  • Facilitate coordination and communication between business units
  • Implement and/or manage operational and production plans.
  • Develop and monitor operation of the definition of Service Levels Agreements (SLAs), Mous, Trade Agreements.
  • Produce monthly operations review reports to evaluate growth performances
  • Plan work schedules, estimate material costs and assign duties to staff to maintain effective performance of activities and response to fluctuating workload
  • Develop methods to monitor project or area progress; and provide corrective supervision if necessary.
  • Active involvement in estiating, negoating and agreeing budgets and timescales with procurement and marketing managers.
  • Develop and Implement Project Cost Management Plan.
  • Responsible for cost, schedule control and validates payment milestones with finance before payment to vendors.
  • Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
  • Develop and maintain a filing system
  • Be responsible for calendar management requiring interaction with internal staff and external executives and assistants, clients, consultants and vendors.
  • Manage activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met.
  • Ensure operation of supplies by completing preventive maintenance requirements; calling for repairs; maintaining supplies inventories.
  • Facilitate the definition of project missions, goals, tasks, and resource requirements.
  • Develop and maintain relationships with partners/vendors/suppliers.
  • Responsible for end-to-end quality project delivery and PO closure.

Strategic Input:

  • Liaise with top management. Assist in the development of strategic plans for operational and sales activity.
  • Collaborate with production in vendor screening and selection.
  • Proactively communicate observations that will improve the efficiencies and success of the company.
  • Assist in special projects on an as-needed basis with other staff members.

Job Requirement:

  • First Degree preferred
  • Must have 2 - 4 years experience in operations.
  • Applicants with lower educational qualifications and real experience will also be considered.
  • Computer literate with an intermediate knowledge of MS Office.
  • Professional project management certification and experience are an advantage.
  • Its also a plus if you reside on the island.

Skills & Abilities:

  • Excellent written and verbal communication skills
  • Problem analysis and problem-solving
  • Team-leadership and collaboration
  • Ability to work autonomously in a highly demanding and often ambiguous environment with outstanding attention to detail and exceptional organizational skills.
  • The candidate must also possess strong analytical acumen and be comfortable generating evaluating various forecasts, metrics and analyses.
  • Good conceptual thinker with strong negotiation skills.
  • Outgoing proactive, patient and willing to work with tight deadlines
  • Relaxed and confident in liaising with individuals at all levels.
  • Communication skills (both oral and written) are also important


  • Interested and qualified candidates should send their Resumes and Cover Letters (telling us about yourself and why this job should be yours.

Application Process

  • Only resumes that include a cover letter will be considered. It is a big plus if you write, “How I can make a difference” in the email subject application.
  • There are grammatical and typo errors in this job description, send in a corrected version highlighting your corrections.
  • We will only respond to those we wish to contact for an interview.

This job originally appeared elsewhere.



Ysidra Creative Solutions Limited

Job Level

Manager (Staff Supervisor/Head of Department)




Manufacturing / Production

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years