Ellae Creative Branding Agency Limited is an energetic and talented creative agency, set center stage in Lagos, Nigeria. We blend intelligent creativity with a sincere collaborative approach, consistently delivering powerful results for our clients.
- We are looking to recruit an experienced Client Relations Executive. If you believe you have the required skills and experience please apply for the job.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (Salesforce)
- A customer-oriented attitude.
- Interested and qualified candidates should send their CV's.
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