Manager, SME Sales

Ntel Nigeria

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Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.

Role Purpose

  • To strategize, research and oversee the development of SME marketing opportunities and plans; facilitate the implementation of sales plans and manage all sales activities of the SME in the region.

Key Role Responsibilities

  • Develop the strategy and execute a plan for ntel’s SME Segment and Corporate Segment and achieve the desired acquisition and revenue targets while also ensuring channel satisfaction levels.
  • Meet marketing and sales financial objectives by forecasting requirements; analyzing variances, and initiating corrective actions
  • Achieve customer acquisition, revenue, ARPU, and retention target
  • Oversee the acquisition of High-Value subscribers from corporate, public, SME organizations and High Net worth Individuals (HNIs) within allocated sector/regions
  • Build a rich pipeline of customers (Corporate, Public, SME and HNIs and ensure the month-on-month growth of customer acquisitions & revenue)
  • Ensure resolution of all customer complaints within approved SLAs and manage monthly churn
  • Ensure prompt weekly report of performance market intelligence and competitions activities
  • Build a prospect pipeline and sign up a quantitative and qualitative account as defined by ntel
  • Generate and facilitate the execution of sales plan in alignment with ntel’s business revenue and customer acquisition objectives

Minimum Requirements 

Education:

  • First degree in Business Administration/Marketing or any relevant field.
  • MBA or Masters in a related field is desirable

Experience:

Minimum 6 years’ experience including:

  • 3 to 4 years’ sales /marketing experience
  • 3 to 4 years account/B2B selling experience with a demonstrable track record
  • Leadership experience with demonstrable skills and success in leading and developing others
  • Worked across diverse cultures and geographies advantageous.
  • Proficient in the use of Microsoft office packages.

Professional Certification:

  • Relevant Professional qualification from a recognized Body

Competencies

Knowledge:

  • Sales and Marketing management.
  • Detailed understanding of the Telecommunication business

Skills / Physical Competencies:

  • Customer management
  • Communication skills
  • Customer/Client focus
  • Presentation skills
  • Problem-Solving skills
  • Analytical skills
  • Results Driven
  • Strategic Thinking
  • Strong numerical
  • Strong negotiation
  • Account management skills.

Behavioral Competencies:

  • Integrity
  • Confidence
  • Team player
  • Courteous
  • Attention to detail
  • Resilience
  • Proactive

Quality / Technical Competencies:

  • Computer and Information Technology appreciation.

This job originally appeared elsewhere.

Summary

Company

Ntel Nigeria

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Sales/Business Development

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

3 - 5 years