Front Desk Officer

DAMSOL Nigeria Limited

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DAMSOL Nigeria limited was incorporated as a limited liability company in Nigeria in 1990 (RC 129764). The company has developed steadily from a small crew company at inception into a professional construction firm providing quality construction services at fair and market competitive prices to a diverse range of medium class and top-tier clients across the nation.

Responsibilities

  • Answer the telephone
  • Maintain visitors register
  • Receiving visitors at the front desk by greeting and welcoming them as soon as they arrive
  • Follow up with clients to ensure they have a pleasant experience during their visit
  • Relay information to appropriate personnel using established communication channels and procedures.
  • Make and confirm appointments
  • On a daily basis, have a record of all the visitors that visited, making note of any special requirements they may have
  • Answering, screening, and forwarding incoming phone calls
  • Respond to client request and questions regarding services
  • Ensure reception area is tidy and presentable, with all necessary stationary and materials(pen, forms)
  • Providing basic and accurate information in-person and via phone/email
  • Receive sort and distribute daily mails/deliveries
  • Update calendar and schedule meetings

Job Requirement:

  • Minimum of OND/HND/BSc or a professional diploma is required from a reputable institution
  • Minimum of 2years experience in a similar position
  • Proven work experience in a similar role
  • Professional attitude and appearance
  • Excellent organizational skills
  • High level of customer focus
  • Effective listening
  • Excellent telephone etiquette
  • Excellent oral and written communication skills
  • Effective people management skill
  • Ability to multi-task
  • Must understand the importance of courtesy to internal and external customers
  • Excellent IT skills
  • Maintain confidentiality
  • Ability to work under pressure

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Summary

Company

DAMSOL Nigeria Limited

Job Level

Experienced (Non-Manager)

Location

Oyo

Specialization

Administration & Office Support

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

Entry Level