Infrastructure Support Trainee

Venture Garden Nigeria (VGN)

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As a company, we feel a deep sense of purpose and pride in knowing that through our work we have the power to change Africa and the world.

Venture Garden Nigeria (VGN) is a fast growing Software company with a vision to build an enduring organization with an ecosystem of value creators- while delivering high impact technology solutions for emerging markets through a culture of entrepreneurship and innovation.

Our team is made up of smart and driven people who want to use technology to make a big difference in the world. 

We’re always in search of partners and volunteers with that same vision. 

If that sounds like you, find your fit in our team.

 

Position Purpose

  • We are looking for an Infrastructure Support Specialist to maintain, upgrade and manage on-premise and cloud-based infrastructure. Resourcefulness is a necessary skill in this role.
  • You should be able to diagnose and resolve problems quickly.
  • You should also have the patience to communicate with a variety of interdisciplinary teams and users.
  • Your goal will be to ensure that our server infrastructure runs smoothly and efficiently.

Primary Relationships

Reports to: 

  • HNI Architect

Department:

  •  Hardware, Network, & Infrastructure

Working Conditions:

  • Flexibility & Open working conditions.

Equal Opportunity:

  • The role is open to anyone who meets the above criteria regardless of race or nationality

Principal Responsibilities and Accountabilities

  • We welcome applications from junior to mid-level candidates with the following set of skills and experience:
  • Demonstrate an understanding of Server Operating systems
  • Work with cloud-based technologies and architecture
  • Demonstrate an understanding of networking administration and concepts 
  • Familiar with Virtualization technology.
  • General knowledge of system administration (Microsoft Windows and Linux)

Other Qualities:

  • Ability to create and write clear, complete documentation including policies/procedures and diagrams
  • Ability to adhere to a Change Management Process based on the ITIL framework
  • Ability to work independently, as well as collaborate in a team environment.

Job Competencies And Capabilities

Essential Competencies:

  • 1-3 years’ experience in a similar role
  • Bachelor of Science in Computer Science, related field or related work experience.
  • MCSA certification preferable.
  • CCNA/CCNP certification preferable.
  • Knowledge of Windows Server and Mac OS X Server products.
  • Knowledge of Exchange and SMTP.
  • Knowledge of directory services, Active Directory and Open Directory.

Skills:

  • Listening and Communication Skills.
  • People/Interpersonal Skills.
  • Organizational Skills.
  • Good time management Skills

Personal Qualities:

  • Calm and patient; not easily angered.
  • Highly organized and efficient; able to multi-task effectively and prioritize work based on the minimal direction and multiple competing priorities
  • Can-do approach
  • Discreet and respects confidentiality
  • Integrity and high personal ethical standards.

This job originally appeared elsewhere.

Summary

Company

Venture Garden Nigeria (VGN)

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Lagos

Specialization

Information Technology

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

Entry Level