Operations Manager

Workforce Group

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Workforce Group - Our client, a leading insurance brokers that provide professional advice, arranges insurance cover and risk management services for small and medium-size companies, conglomerates, multinational and government institutions is looking for a suitable candidate to fill the position below:

Job Summary

  • The Operations Manager will be responsible for maximum utilization of the organization’s resources for optimal performance.

Main Responsibilities and Duties

  • Understands the organization's annual strategic goals and ensures total alignment by all stakeholders through tracking and reporting on assigned KPIs
  • Implement cutting-edge technology & initiatives to improve overall office productivity.
  • Oversees the effective management of all company IT infrastructure – systems, software, internet facility & office equipment.
  • Ensures emerging risks are identified, assessed, and reported in line with business procedures and operational controls are working to an effect.

Job Requirement:

  • University Degree
  • Minimum 5-7 years of progressive experience in a leadership role with demonstrated success in operational management, preferably within the insurance / financial services industry.
  • Strong people leadership skills with the proven track record to coach and mentor frontline employees and performance management.
  • Proven ability to lead and implement process improvement efforts
  • The in-depth product, system, and regulatory knowledge with proven ability to adapt and implement on-going changes, ensuring a seamless transition to the customer.

Desired Skills/Qualities:

  • Strong communication and reporting skills
  • Strong team handling skills
  • Technology Savvy
  • Strong team player with good leadership, interpersonal and organizational skills.
  • Detail oriented with strong innovative skills.
  • Ability to learn new technologies at a fast pace.


  • Competitive Salary.

This job originally appeared elsewhere.



Workforce Group

Job Level

Manager (Staff Supervisor/Head of Department)




Administration & Office Support

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years