iSON BPO is a specialist in proactive customer engagement and customer experience management, partnering with leading brands to optimize their customer experience, revenue generation and business process management across the enterprise.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Can you work in Ibadan? Would you like a career in customer service? Are you fluent in Hausa? Are you 30 years and below? Do you have at least OND or NCE? Are you flexible with working in a 24-hour environment?
- Then we have an opening for you.
- Interested and qualified candidates should send their CV's subject of mail should be "Hausa CSE".
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