Customer Service Executive

Ison Bpo

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iSON BPO is a specialist in proactive customer engagement and customer experience management, partnering with leading brands to optimize their customer experience, revenue generation and business process management across the enterprise.

Job Description:

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Job Requirement:

  • Can you work in Ibadan? Would you like a career in customer service? Are you fluent in Hausa? Are you 30 years and below? Do you have at least OND or NCE? Are you flexible with working in a 24-hour environment?
  • Then we have an opening for you.

Note:

  • Interested and qualified candidates should send their CV's subject of mail should be "Hausa CSE".

 

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Summary

Company

Ison Bpo

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Oyo

Specialization

Customer Service

Job Type

Contract

Minimum Qualification

OND

Preferred Years of Experience

Entry Level