Relationship Manager

United Bank for Africa Plc (UBA)

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United Bank for Africa Plc (UBA) is one of Africa's leading financial institutions, with operations in 19 African countries and 3 global financial centers: London, Paris and New York. From a single country organization founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

Introduction

  • To manage the financial needs of the major companies, and industries dealing with UBA to increase profitability on the long-term and short-term while minimizing risk exposure
  • Liasing between the bank and its clients, ensuring excellent customer service.

Job Functions

  • Accounting, Advisory, Analytics, Banking, Business Development, Compliance & Regulatory Affairs, Data Capturing, Data Management, Finance, Marketing
  • Industries: Aviation,Banking / Finance & Investment,Financial Services, FMCG (Fast Moving Consumer Goods Sector), Food & Beverages, Infrastructure, Logistics, Maritime, Marketing, Telecommunications

Specification

  • Develop a strong relationship with key industry stakeholders – regulators and operators
  • Perform political, economic, social and technological (PEST) analysis to identify emerging opportunities and risks
  • Develop and manage businesses/relationships across the business sector
  • Prepare annual marketing plans and to achieve targeted growth objectives.
  • Secure approval for annual marketing plans and strategies for designated product ranges to enable achievement of targeted growth and profit objectives.
  • Oversee the effective delivery/extraction of value from the linkage/value chain activities of the power sector with other areas of the bank
  • Develop strategies and structures to encourage effective value chain banking to successfully capture the entire opportunity space in the economic Sectors across the bank
  • Manage the relationship teams for profit optimization and achievement of set targets
  • Ensure Customer satisfaction at all times, and bring in repeated business by resolving outstanding issues.
  • Provide the bank with information on new contacts and new marketing opportunities
  • Client relationships management, developing account plans, and delivering proposals

Job Requirement:

  • Minimum of a Bachelor's Degree with an MBA, M.Sc or equivalent

Experience:

  • 9 years relevant bank experience; 11 years non-banking related experience

Knowledge:

  • Bank Policies, Procedures and Guidelines
  • Knowledge and experience of Banking/Financial Services
  • International Terms of Trade and Guidelines
  • CBN Gudielines Knowledge on Corporate, Trade and Client Relationship

Key Skills:

  • Numerical capability
  • Good customer relationship skills
  • Effective communication skills
  • Good understanding of financial accounting, trade service
  • Good Skills in the assessment of credit risk, spread, and analyse the financial statements
  • Self-motivated
  • Excellent analytical skills, problem identification and solving skills
  • Networking skills
  • Good communication skills
  • Superior business management and Negotiation skills.

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Summary

Company

United Bank for Africa Plc (UBA)

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Banking / Finance / Insurance

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

7 - 10 years