Assistant Showroom Manager

Bedmate Furniture Nigeria

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Bedmate Furniture Nigeria, is recruiting suitably qualified candidates to fill the vacant position above.

Job Description

  • Supervise all daily operations at the showroom
  • Maintain administration and relevant reporting and planning systems for the showroom and issue timely management and statistical reports.
  • Supervise cash and payment systems in accordance with company procedures and policies.
  • Plan and implement store merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
  • Supervise selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
  • Supervise costs and overheads, and all factors affecting the profitable performance of the showrooms.
  • Provide quality service by enforcing quality and customer service standards.
  • Supervise all stock movement activities: in/out, transfer, sales etc
  • Ensure adequate showroom stock in a way to eliminate stock shortage and perform stock replenishment in an efficient manner and in due time.
  • Ensure the showroom is neat and tidy to attract clients and encourage them to patronise the business
  • Coordinate sales reps in carrying out their daily tasks and set clear targets and KPIs for them
  • Assist in budgeting and arranging of merchandise
  • Provide training and support to sales reps who are falling short in terms of meeting up with targets/KPIs
  • Assist the showroom manager to create and maintain a strong visual appearance of the showroom by effectively executing merchandise plans and strategies
  • Coordinate all aspects of customer complaints, compensation and home damage/s to ensure overall customer satisfaction.
  • Manage showroom inventory and ordering of materials
  • Effectively carry out special projects as assigned by the showroom manager
  • Ensure sales reps’ compliance to company policies and procedures
  • Monitor daily attendance of sales’ rep and provide a weekly report to showroom manager for irregularities
  • Train sales reps on all products and services provided by the company
  • Follow up on after-sales services and provide solutions on issues raised
  • Provide periodic advice on sales reps’ performance for the purpose of promotion, transfer or otherwise.

Requirement:

  • Minimum of first Degree/ HND in Business Administration, Marketing, Finance, Social Sciences or any other relevant discipline is required.
  • Minimum of 5 years cognate experience in retail business (preferably furniture industry)

This job originally appeared elsewhere.

Summary

Company

Bedmate Furniture Nigeria

Job Level

Experienced (Non-Manager)

Location

Abuja

Specialization

Sales/Business Development

Job Type

Full-Time

Minimum Qualification

HND

Preferred Years of Experience

5 - 7 years