CloudStream Global is an innovative and diverse global services provider, which is focused on supporting and transforming technology development, talent and operations.
- The Senior Account Executive leads or provides support to the lead of the global sales efforts across all lines of business (Sales, Consulting, Education, Maintenance) for large, multi-national, strategic customers - orchestrating all SAP parties around a single, clear, multi-year Account strategy.
- The Senior Global Account Executive will manage the customer relationship as a long-term P&L business, rather than an opportunity, delivering consistent, predictable and sustainable revenues.
Expectations and Tasks
- The Senior Account Executive (by themselves or, on more strategic/complex customer, in conjunction with Global Account Executive Experts and Global Account Directors):
- Orchestrates account strategy, incorporating Software, Services, Support/Maintenance, Partners, and Channels.
- Integrates all customer-facing functions to achieve tighter, more profitable business plans, more cohesive interaction with the customer and increased customer satisfaction.
- Completes long-term technology and business strategy planning with the customer
- Innovates with marquee accounts and identifies co-innovation opportunities
- Develops long-term c-level relationships, strong governance, and top-to-top partnerships
- Expands SAP footprint
- Drives revenue growth in all LOBs
- Creates barriers to entry for competitors, protecting SAP’s customer base
- Drives adoption of premium support services
- Mitigates risk (customer and SAP) through the adoption of PCN methodologies/programs and Account Management best practice s
- Provides leadership around Value management and Value realization
- Consults On-site on all SAP Programs and higher adoption of ROL solutions
- Provides high touch account management throughout the software lifecycle.
- Bachelor equivalent: yes
- Business level English: Fluent
- Local language: Fluent, Business Level
- Job Segment: ERP, Consulting, Engineer, SAP, Cloud, Technology, Engineering.
- 5+ years of business experience in Sales or Consulting with complex business software / IT solutions
- 5+ years of industry/domain expertise - ENR / Public Sector
- 5+ years of Large Account Management experience / leading account teams
- Strong knowledge of the complete SAP offering (including Service and Support)
- Experience as (an Associate) Partner at System Integrator preferred
- Experience in Business Consulting Management or Value Engineering preferred
- Several years of large Account Management required.
- Exceptional communication skills.
- Only successful candidates will be contacted.
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