Front Desk Officer (Graduate Trainee)

ARM Life Plc

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ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specializing in the management of quoted equities and fixed income securities.

Principal Duties and Responsibilities

  • Answer phone calls to the switchboard, screen, and direct calls per Office protocol in a professional manner
  • Interact with clients, vendors and visitors and coordinate and flow of guests at the Front Desk Area
  • Ensure meeting rooms are clean and tidy
  • Provide administrative support
  • Attending to Account Executive requests promptly
  • Processing account opening documentation, direct debit set up & termination and redemption requests, change of address requests
  • Respond to client’s email as required

Job Requirement:

  • Minimum - HND

Required Competencies:

  • Data Gathering and Analysis
  • External Environment & Market Analysis
  • Business/Operational Strategy
  • Budget Planning & Control
  • Process Improvement
  • Knowledge Management
  • Record Management
  • Customer Relationship Management
  • Service Quality Maintenance
  • Service Level Management
  • Show Of Empathy

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Summary

Company

ARM Life Plc

Job Level

Fresh Graduate/Entry Level/Graduate Internship

Location

Lagos

Specialization

Administration & Office Support

Job Type

Full-Time

Minimum Qualification

HND

Preferred Years of Experience

Entry Level