Credit Collections Officer


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Seedstars - Our client, QuickCheck, is a Nigerian Fintech Startup that aims to provide banking services to the underserved. Built by people who work towards solving real-world problems, we found out that a large portion of the Nigerian population has no access to proper banking services. We want to fill this gap!

About the Job

  • QuickCheck, currently enables Nigerians across the country access easily, loans without the need for any form of collateral.
  • The key purpose of this job role is to maximize and ensure Customers’ satisfaction and retention.


  • Embrace the challenge of minimizing loss resulting from nonpayment of loans, by proposing and iterating different strategies to achieve this objective
  • Understanding (and ideally preparation) of key management reports such as PAR Report, collections roll rate report and first payment analysis
  • Provide feedback on collection activities for policy changes
  • Making calls to debtors and ensure that terms and conditions of loan facilities are complied with
  • Ensuring the CRM tool is used to record interactions with clients
  • Follow up with clients to Identify negative trends and deviations from client’s financial commitment
  • Ensure prompt repayment and servicing of loans from indebted clients

Job Requirement:

Your profile:

  • You are a young professional, with high ambitions and desire to learn
  • You have an innate drive for exploring different options for reaching results
  • You possess strong analytical and IT skills, you leverage on technology to measure your results and optimize your time
  • You are an excellent communicator since you will be interacting with clients regularly
  • You have strong negotiation skills

Benefits and Perks

  • Be part of a global movement and build your network in 70+ emerging markets
  • Join a young and entrepreneurial company, giving you autonomy and freedom to "run the show"
  • Growth opportunities (both locally and at a global level) and support to achieve your mastery (by participating in our internal Seedstars Academy)

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Job Level

Experienced (Non-Manager)




Banking / Finance / Insurance

Job Type


Minimum Qualification


Preferred Years of Experience

Entry Level