Human Resources Manager

Lilygate Hotel

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Lilygate Hotel located in the heart of Lekki Phase 1 is a new luxurious four-star hotel with 74 rooms including 6 suites and a full range of facilities.

Position Summary

  • As Human Resources Coordinator you will work under the general guidance of the Hotel HR Manager and be responsible for supporting the HR team on their day to day operation. He/she executes the hotel’s Talent Development strategy by planning Company and hotel training programs and the recruiting of non-management roles in the hotel.
  • Also coordinating the administrative support to the Human Resources team in accordance with the Hotel’s standard and procedures and to ensure that staffing needs are met in a timely manner, from placing ads to interviewing and hiring.

HR Managers Duties and Responsibilities

  • Assists with the organization of the staff social events.
  • Coordinating Hotel Associate events and activities.
  • Compiling payroll / Absence data.
  • Coordinating HR Dashboard / Statistics.
  • Coordinating staff food festivals and entertainment programs.
  • Co-ordinating staff daily transportation to and fro from staff accommodation.
  • Assist and resolve hotel staff and management queries.
  • Updating salary and benefits information.
  • Developing job descriptions, shortlisting, interviewing and selecting candidates, preparing personal files of the colleagues.
  • Developing policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Responsible for the on the job orientation for new hires.
  • Assist with Internship or training program and ensuring that all Interns are receiving the necessary support and guidance during their industrial exposure training.
  • Manage HR administration such as starters and leavers process.
  • Complete monthly and fortnightly paperwork to be submitted to the Payroll team.
  • Ensure up to date and accurate information is fed into the Human Resources Software.
  • Assist with employee relation issues in the hotel in a confidential manner, including disciplinarians, grievance and capability.
  • Ensure recruitment and selection process is adhered to and that all the relevant immigration checks are carried out correctly.
  • Manage HR administration such as contracts, letters and personnel files.
  • Full usage of HR System including running of Payroll, Change of Status Requests and other amendments as required that are for HRD Approval.
  • Maintenance of HR email account and ensures prompt response.
  • Analyze staff turnover and sick leave with the aim of implementing strategies for reduction.
  • Assists the general manager in Budget preparation where required and is fully aware of all Budgeted Positions and hiring approvals.
  • Establish and maintain a group of contacts with Hospitality Colleges to set up a system for entry-level employment.
  • Full coordination of employment residence visa, renewals, visa medicals and termination of employment along with the PRO team.
  • Ensure compliance with all HR legislation and keep up to date with changes to local authorities.
  • Provide staff counseling, guidance, career planning, and oversee disciplinary matters up to and including dismissal and oversee any Grievance Complaints made as required.
  • Supporting the hotel with departmental training requirements including inductions, work experience, careers fairs, and training materials.
  • Ensures confidentiality is maintained at all times and provides information only to those with a need to know.
  • To know and follow the Health & Safety at Work Act and comply with the hotel’s Health & Safety policy.

Job Requirement:

  • Confidence in working independently and part of a team.
  • Flexibility to respond to a range of different work situations.
  • Effective written and oral communications skills including the ability to prepare reports, proposals, policies, and procedure.
  • Education: Bachelor's degree or Masters in Human Resources.
  • Experience: At least 2 years of experience in an International Luxury Brand Hotel in the same/similar field.

This job originally appeared elsewhere.

Summary

Company

Lilygate Hotel

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Human Resources

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

1 - 3 years