A reputable organization is looking to fill the above position with the suitable and qualified person.
- Manage customers online financial transactions
- Handle customer complaints via phone, email, or social media and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions and Compile reports on overall customer feedback
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Follow communication procedures, guidelines and policies as prescribed
- Minimum of Bsc in Marketing or other related courses
- At least a Second Class Lower (2:2 GPA)
- Strong phone contact handling skills and active listening Skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Help someone get a job, tell them to visit http://jbng.me/545902 to apply for this job .