TCI Service Delivery Consultant

Nigerian Urban Reproductive Health Initiative (NURHI)

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The Challenge Initiative (TCI) supports Nigeria to accelerate and scale-up the positive changes in reproductive health that six cities experienced under the Nigeria Urban Reproductive Health Initiative (NURHI) Project implemented since 2009. The project which is currently in its second phase following a successful five-year implementation in six cities (Kaduna, FCT, Ibadan, Ilorin, Benin and Zaria), is currently implemented in Kaduna and Lagos States (2016 - 2020) and in Oyo State (for 3 years only) with funding from the Bill and Melinda Gates Foundation and TJ Mather respectively. The Challenge Initiative in Nigeria envisions “A true FP movement in Nigeria where new states, governments, and partners ask for technical and financial assistance in implementing successful FP programming to match their own investments”. Since its official Launch in February 2017, states have expressed interest in replicating the hugely successful NURHI model. After a rigorous selection process, three (3) states – Kano, Ogun and Delta States have been identified to commence full-scale implementation in July 2017 with other states joining in a rolling-wave manner. The Challenge Initiative uses the Business Unusual Model built on the SCALE framework that puts states at the driver’s seat to self-select to be a part of the Initiative. This also requires states to determine priority family planning interventions, provide counterpart investment, participate in a community of practice for sharing and learning, as well as explore performance-based efficiency framework for securing future investment from the Challenge Fund. 

Purpose of the Technical Assistance

  • While states lead the implementation of the respective interventions built on the high-impact model that include advocacy, service delivery, and demand-generation components, TCI will provide technical assistance and hand-holding to the respective states in addition to program delivery funding to stimulate government interest and stakeholder confidence. TCI will continue to use the evidence from the implementation of these NURHI models to stimulate more demand for Family Planning services while strengthening supportive policy and enabling environment as well as drive government investment to ensure access especially amongst the urban poor.
  • The Service Delivery Consultant will provide technical support to the state family planning team in ensuring proper implementing of their proposal with focus on service delivery. S/he will work closely with and provide feedback to the supervisor on this thematic area.
  • The key outcomes of the service delivery intervention include: Expanded access to high-quality family planning services through improved FP service delivery environment, competencies of FP providers in providing LARC  and contraceptive commodity security; Integrated family planning program within existing Maternal, Newborn and Child Health (MNCH) and HIV services; Strengthened referrals linkages for family planning services at levels of care; Improved Quality of Care as well as quality of data collection procedure; and build capacity on database management, data demand and use.

Scope of Work

The Service Delivery Consultant will;

  • Support state implementation, transfer and build capacity through mentoring and coaching of Family Planning managers and implementers to lead the scale-up and replication of high-impact urban reproductive health/family planning service delivery interventions
  • Work with the State Ministry of Health, Primary Healthcare Development Agency, other relevant Department and Agencies, as well as other implementing partners to implement the cost-effective health facility upgrades through comprehensive or modified makeovers.
  • Ensure efficient supply chain management including forecasting, procurement, distribution, utilization tracking of family planning equipment, commodities and consumables in the state
  • Support state implement (facility and community) outreach and in-reach programs across the selected sites while tracking results
  • Work with state and other implementing partners to facilitate training of clinical (health care workers) and non-clinical providers (TBAs, community volunteers, etc) on service provision and referrals
  • Work with the state advocacy team in concert with the TCI state Technical Support Unit to drive collective action, galvanize policy actions for the localization and operationalization of relevant service delivery protocols
  • Support states implement counterpart high-impact family planning interventions using the demand-driven model that ensures optimal learning.
  • Facilitate the conduct of field visits and learning tours, data collection and quality assurance; and providing operational guidance and convening meetings of key stakeholders.
  • Facilitate capacity strengthening interventions under the TCI University and support the roll-out of the in-country Community of Practice and capacity transfer processes for effective replication of NURHI model.
  • Prepare and submit action plans and reports, monthly activity updates and quarterly as may be required under the initiative result framework.
  • Co-facilitate meetings, training, workshop, and transfer of knowledge process on service delivery to the TCI-supported States.
  • In addition to attending a periodic planning meeting with the TCI team in Abuja, the consultant may be required to travel to project locations within the state up to 40% and out of the state (up to 25%) as the need arises.

Skills & Competencies

  • A degree in a public health, nursing, medicine or related field. A post-graduate degree in public health will be an added advantage.
  • Minimum of 7 years’ experience in reproductive health, HIV/PMTCT, or maternal and child health program implementation and coordination 
  • Ability to perform under lean, self-paced and flexible working conditions
  • Demonstrate experience of having undertaken similar assignments
  • Good basic financial reporting, analytical and documentation skills
  • Excellent presentation, communication and facilitation skills especially with the use of data and evidence to influence action
  • Excellent command of oral and written English
  • Thorough understanding of the local context, cultural awareness and sensitivity to gender issue
  • Understanding of the local language is an added advantage.



Nigerian Urban Reproductive Health Initiative (NURHI)

Job Level

Experienced (Non-Manager)




Healthcare / Pharmaceutical

Job Type


Minimum Qualification


Preferred Years of Experience

7 - 10 years