Production Manager

Confidential

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A consulting firm seeks qualified candidates to fill this role

 

Responsibilities:

  • He/She will ensure the operational requirements and functionality assures the achievement and sustenance of the revenue, profitability, customer satisfaction, and quality objectives.
  • Manage production team’ work schedule, i.e., accountable for operational readiness, e.g., organizing and supervising shifts to ensure constant business continuity.
  • Coordinate the entire food production activities, ensure compliance with standard operating procedures.
  • Manage production supply register which captures the detail of proposed production item vs. actual production along with other remarks.
  • Oversee and implement an integrated on-boarding, orientation and staff development program.
  • Accountable for ensuring and delivering an overall superior customer experience and achieve a consistently high customer satisfaction levels.
  • Manage process to ensure customer complaints are sought, captured and responded to promptly
  • Ensure quality checks, and finished products offered to the customer are of best possible quality.
  • Advise management on revising (introducing and stopping) service and product lines in line with entire business strategy
  • Appraise staff performance and provide timely feedback and development options to ensure engaged and productive staff
  • Manage the companies' stock inventory and purchasing to ensure availability of production/service materials.
  • Oversee and implement cost control measures and minimize waste from all operational processes.
  • Implement  policies and procedures, ensure compliance among production team.
  • Create and nurture a positive working environment, leading by example.

 

Qualifications & Skills:

A degree in business management or related education in food business

Eight years relevant experience in the food industry, three years of leadership experience

 

Key Competencies & Skills:

Demonstrated leadership capabilities

Food handling skills

Honesty and integrity

Good understanding of Food business environment

Clear and friendly communications skills in English, both verbally and in writing

Performance Indicators:

Production wastage, either during preparation or production

Availability of raw materials in the store to work with

100% Adherence to an established recipe

100% Timely production of cooked/baked goods

 

Summary

Company

Confidential

Job Level

Manager (Staff Supervisor/Head of Department)

Location

Lagos

Specialization

Manufacturing / Production

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

7 - 10 years

Salary

₦150,000.00 ‐ ₦180,000.00 per month