Customer Relationship Manager

Saro Agrosciences Limited

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Saro AgroSciences Limited is the leader in the Nigerian Crop Protection Industry. We are a wholly indigenous company, committed to the provision of dependable solutions to crop production problems in a distinctive, rewarding and responsible way. We have our Head Office located in Ibadan and offices across Nigeria as well as in the West and Central African countries.

Job Summary

  • The CRM’s role is to work with customer service, marketing staff and operations to maintain a customer-focused attitude with a focus on activities that create lifetime customers.

Primary Responsibilities

  • Deliver all information to and from a customer using ICT
  • Creation of e-channel for sales
  • Will be responsible for retention campaigns, from conceptualization through to analysis. This includes idea generation, proposal preparation, overseeing the production process and overseeing execution.

Job Requirement:

  • Minimum of a second Class upper in University degree in any of the Social Sciences, Marketing / Business, Mass Communication, Public Relations or another related discipline.
  • Proven and strong CRM experience (5 years+)
  • Can demonstrate excellent Commercial judgment & acumen.
  • Understands customers management process.
  • Is experienced in managing key stakeholders.
  • Extensive experience of experiential strategy development and implementation working with 3rd party agencies.
  • Budget & cost control management
  • Must have a background in ICT
  • Must currently working in the FMCG sector
  • Must have worked in this position
  • Must be open minded
  • Must be highly innovative
  • Must have interpersonal skills.
  • Age: 27 - 36 years

This job originally appeared elsewhere.



Saro Agrosciences Limited

Job Level

Manager (Staff Supervisor/Head of Department)




Customer Service and Agriculture/Farming

Job Type


Minimum Qualification


Preferred Years of Experience

5 - 7 years