A firm in the trade and services sector seeks qualified candidates to fill this role
- Coordinate daily front of the restaurant and back front of the restaurant operations.
- Deliver superior service and maxmize customer satisfaction.
- Respond effectively and accurately to customers complaints.
- Regularly review product quality and research new vendors.
- Organize and Supervise shifts
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it.#
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (eg discounts and social media ads)
- Train new and current employees on proper service practices.
- Implement policies and protocols that will maintain future restaurant operations.
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