The Chukwudoh is a group of companies under a single pavilion with a common vision to provide goods and services that make life easy and businesses thrive whilst constantly improving systems that stand out in efficient service delivery and superior quality.
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
- Keep records of customer interactions, process customer accounts and file documents
- Greet customers warmly and ascertain problem or reason for calling
- Take payment information and other pertinent information such as addresses and phone numbers
- Work with customer service manager to ensure proper customer service is being delivered
- Compile reports on overall customer satisfaction
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively.
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