Customer Information Service Officer

The Chukwudoh group

Apply for this job   

Share this job:

This job listing has expired! Click here to view the latest Trade / Services jobs in Nigeria

The Chukwudoh is a group of companies under a single pavilion with a common vision to provide goods and services that make life easy and businesses thrive whilst constantly improving systems that stand out in efficient service delivery and superior quality.



  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
  • resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Greet customers warmly and ascertain problem or reason for calling
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Work with customer service manager to ensure proper customer service is being delivered
  • Compile reports on overall customer satisfaction



  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively.

This job originally appeared elsewhere.



The Chukwudoh group

Job Level

Experienced (Non-Manager)




Customer Service

Job Type


Minimum Qualification


Preferred Years of Experience

1 - 3 years