Senior Revenue Assurance/Billing Officer

Alfred and Victoria Associates

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Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.

Key Roles

  • The preferred candidate will assist the revenue assurance/billing manager in assessment and containment of risk of revenue loss and the elimination of revenue exposures.
  • The officer will bill customers for services we offer them and constantly monitor the billing system.

Key Accountabilities

  • Prompt update of customers billing templates with upgrades, downgrade and discounts information on Sage platform.
  • Monitor customers’ accounts by tracking the status of invoices.
  • Processing of bill runs in line with the company’s policy.
  • Issue billing adjustments are done within the period.
  • Interface with the business development unit and the CSOC unit to resolve billing related queries.
  • Process past due to invoices and failed to the bill.
  • Report process flow issues to Finance manager, Billing/Revenue Assurance
  • Ensure customer-billing details are accurately updated and maintained.
  • Investigate and follow up with missing or conflicting billing data.
  • Ensure all credit note are accurately prepared and up to date.
  • Ensure customers contract align with billing information.
  • Ensure all active circuit ID on the network are correctly billed.
  • Any other duties which might be assigned.

Job Requirements

  • Candidate must have a Degree in Accounting with a minimum of 3-5 years’ post-NYSC experience, especially in a revenue assurance function.
  • Possession of ICAN/ACCA certificate will be an added advantage.


  • Microsoft Office Skills.
  • Positive attitude.
  • Good interpersonal and people management.
  • Multitasking abilities and ability to work under pressure.
  • Team player Effective public speaking, communications and writing skills
  • Excellent communications skills.
  • Ability to multi-task and work in a multi-cultural environment.


  • Very attractive.


  • Applications after the above date will be automatically rejected.

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Alfred and Victoria Associates

Job Level

Experienced (Non-Manager)




Customer Service

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years