Zonal Security Manager - Corporate Security

FADAC Resources (FRS)

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FADAC Resources - Our client is one of the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. With over 120 operations center in 130 countries across 5 continents, she manages administrative and non-judgmental tasks related to visa, passport, identity management and other services for its client governments enabling them to focus entirely on the critical task of assessment. 

Job Description:

Areas of Responsibility & brief description Responsibility Level:

  • Conduct operational risk assessment of proposed VAC and passport/VAF movement from VAC to Post Full
  • Create relevant processes required to implement Corporate Security Strategy and Policies within the given zone Full
  • Liaise with local Post and Government authorities Full
  • Ensure all critical service levels are met & contractual obligations complied to, with deviations reported through incident report framework Full
  • Ensure compliance with VFS Global defined information security policies and procedures applicable to the role Full
  • Plan & monitor security arrangements involving preparation of security plans, deployment & training of security personnel within the given region, etc. Full
  • Support/ Generate periodic Reports and information/ details for the MIS. Send MIS reports on performance indicators. Ensure timely reporting and handling of security issues. Full
  • Maintain logs of Critical Service Level-3 fulfilment for UK VACs and send timely & accurate MIS reports Full
  • Assist in carrying out investigations/ Inquiries as mandated by the management Full
  • Collaborate in implementing security policies and data protection laws in business Full
  • Assist Operations and HR in corporate governance Full
  • Responsible for guard force management at all Visa Application Centres(VACs) within the specified zone Full
  • Ensure life safety of all inside VAC and institute loss prevention measures to prevent incidents/accidents Full
  • Plan the resource allocation & budgeting of security equipment and measures for the given region Full
  • Ensure expenditure is as per the risk profiling of the given zone and as given in the annual budget Full
  • Ensure maintenance of customer (Missions) satisfaction levels on security issues. Full
  • Undertake initiatives & conduct research to ensure cost implementation of best practices and cost-effective measures within the given zone. Full
  • Conduct regular safety drills & ensure communication of necessary safety measures to all employees Full
  • Ensure that security incidents and/or crisis do not compromise operations & are reported immediately using VFS Global Corporate Security Incident Management framework Full
  • Liaise and maintain relationships with Security service providers/ Vendors Full
  • Co-ordination of resources to ensure appropriate and cost-effective control and management of security risks Full
  • Ensure appropriate protective security awareness, training, and education programs are implemented to maintain high Security awareness levels among employees Full
  • Keep a track of the political security scenario and possible threats to business, assets, employees, etc. and update the Operations team accordingly in a timely manner. Full
  • Maintain adequate vigilance and surveillance with continuous monitoring of the Security functioning of the VAC/ VFS Global centers Full
  • Upkeep and maintenance of the Security equipment’s of the VAC to minimize Security downtime Full
  • Ensure appropriate and consistent compliance with relevant Security policies, contracts and regulations Full
  • Support, as appropriate, protective security management initiatives in respect of secure transportation of business-related confidential data Full
  • Management of Incidents with prompt reporting and early closures with robust mitigation actions Full
  • Periodic review and risk assessment of the Security set-up of the VACs and initiate measures to mitigate the Risks. Full
  • Judicious use of natural resources Full
  • Shall adhere to environment health and safety policy/objectives and guidelines of the organisation Full
  • Indicative KRA’s/Budgetary and Revenue Responsibilities:
  • Comply with budgets
  • Training
  • Maintain MIS
  • Prepare budget for security equipment and guarding area of responsibility.
  • Key Interactions within and outside of VFS Global

External Internal:

  • Various vendors related to corporate security 1. Corporate Security Team - Corporate Office & Regional Managers
  • Law Enforcement 2. Head – Corporate Security

Various Department/Functional Head


  • Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)
  • Education: Minimum: Graduate or its global equivalent degree
  • Additional: Postgraduate or its global equivalent degree
  • Certification Courses related to Security measures and norms
  • Experience: 6 – 10 years’ experience in Armed Forces/ Corporate Security Division
  • Demonstrated experience in the multi-site security environment


Knowledge & Key skills:

  • Demonstrated ability to successfully conduct investigations and interviews conclusions
  • Must possess strong interpersonal communication (verbal & written) skills and ability to effectively present information to top management and public groups and accurately document investigative and other job-related activities
  • Working knowledge of computer-based databases and word processing programs and concepts
  • Ability to operate independently in a fast-paced, highly demanding work environment with minimal supervision of day-to-day activities
  • Understand operational, regulatory and compliance issues

Competencies/Personal Attributes

Behavioral Competencies Functional Competencies:

  • Entrepreneurship 
  • Pre-commencement Audit
  • Quality & Service Orientation 
  • Risk Assessment Skills
  • Teamwork & Collaboration 
  • Incident Management
  • Diversity Sensitivity 
  • Vendor Management
  • Personal & Professional Development
  • Delivering Results
  • Communication
  • Networking
  • Leadership.

This job originally appeared elsewhere.



FADAC Resources (FRS)

Job Level

Manager (Staff Supervisor/Head of Department)




Vocational Trade and Services

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years