Genesis Group is a wholly Nigerian owned Catering, Hospitality & Entertainment Conglomerate with business interest in Hotels, Restaurants, Cinemas, Shopping Malls, Real Estate Development, Outdoor Catering, Industrial Catering & Housekeeping Management, and Food Production.
For over 2 decades we have provided ‘Exceptional Products & Services’ to both multinational and Nigerian corporations, as well as discerning members of the public looking for something special.
- Accountable for the day-to-day management of the Customer Loyalty team as a business unit.
- Oversee and manage the relationship with all relevant external service providers with regards to the FFP scheme.
- Ensure that the FFP scheme operates effectively by working closely with colleagues in:
- Revenue management to develop targeted redemption seat supply plans which appropriately manage customer demands and revenue targets.
- E-Commerce and IT to ensure that the membership product, database and its features are appropriately supported and promoted online.
- Finance to ensure that the revenues and costs of operating the scheme are accurately forecast, tracked and reported.
- Minimum of HND
- 1-3 years experience
- Age: Not above 40 years
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