Retail Sales Manager

ipNX Nigeria

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ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.



Job ID: 31

Department: Network Services Divison

Function: Business Development

Reporting to: Head, Retail Sales

Travel Frequency: Rarely


Purpose of the Job:

The Retail Sales Manager (RSM) is responsible for driving sales increase of all IPNX retail products (FOS) in given territory. She/he is tasked with the responsibility to develop and grow customer numbers by recruiting new subscribers through personal engagement, team leads and direct sales executives (DSE).

The RSM is responsible for building relationships with customers most especially SME’s and grow their portfolios by increasing revenue generated from their portfolios.

The RSM manages her/his people for success and must develop the territory and be the highest source of information about that territory.


Expected Key Results:

Achieve territory sales target.

Achieve 60% uptake in streets, estates and MTU's.

Drive direct sale executive (DSE) to achieve their set target.

Train and mentor DSEs.

Manage, maintain and grow a pipeline of qualified prospects or almost completed deals.

Actively and successfully manage the sales process: lead generation; solution pitch; negotiation; close.

Drive an different sales activities in the given territory.

Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.

Works in collaboration with the team, developing good working relationships.

Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.


Educational Qualifications & Functional Skills

  • BSc in Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.


Work Experience:

At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management

Must demonstrate interpersonal capabilities

Other Requirements:

Customer Focused

Understanding of Strategic Accounts


Result Driven

Cultivate Innovation

Ability to optimize work processes



Ensures Accountability

Develops Talent

Drives Engagement

Drives Vision & Purpose

Excellent Decision Quality

This job originally appeared elsewhere.



ipNX Nigeria

Job Level

Experienced (Non-Manager)




Sales/Business Development

Job Type


Minimum Qualification


Preferred Years of Experience

3 - 5 years