Customer Service Associate

Young Stars Foundation

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Youngstars Foundation is one of Africa’s unique, life-changing youth organization operating in Abuja, Nigeria. From a weekly youth club in a local barber shop in 1995, Youngstars Foundation is growing to emerge as one of the lead youth non-profit that is building young people and strengthening youth organizations involved in development programs in Africa. Youngstars Foundation is now in Special Consultative Status with the Economic and Social Council (ECOSOC) of the United Nations Department of Economic and Social Affairs (UNDESA), and is registered with CAC Nigeria as Youngstars Development Initiative (CAC/IT/NO 21517) and in Ghana as Youngstars Development Initiative (G 21, 431).

Job Description

  • The Customer Service Associate will be responsible for managing incoming calls from different persons making inquiries about our advertised programs and services.
  • This will also include responding to inquiries on our different social media platforms promptly and professional, as well as resolve customer complaints on a case to case basis.

Qualifications

A Degree/HND/OND in Political Science, Law, International Relation or any Social Science discipline.

At least 2 - 3 years of experience in related position will be an advantage.

Eligibility: Youth aged between 23 and 32 years.

This job originally appeared elsewhere.

Summary

Company

Young Stars Foundation

Job Level

Experienced (Non-Manager)

Location

Abuja

Specialization

Customer Service

Job Type

Full-Time

Minimum Qualification

Degree

Preferred Years of Experience

1 - 3 years

Application Deadline

Wednesday