Customer Care Representative


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CIG Motors Co. Ltd has begun on a soft landing since 2013 following a pact signed with Guangzhou Automobile Group Co. Ltd (GAC MOTOR) to establish and manage distribution network in Nigeria, Africa.

The company holds its brand in very high esteem and makes very conscious investments in the master brand and a focused communication investment in the value proposition packages.

With on-going research in GAC research & development institute and the global strategy of "prudent action, holistic plan, steady growth and major breakthrough", CIG Motors Co. Ltd strives to cover the Nigerian market with middle class to luxury vehicles.

We are looking for a resourceful and self-motivated candidate to join the team.

If you know you are our preferred candidate, then we need you to apply for this role immediately.


Job Description:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Make phone calls to follow up current customers
  • Make phone calls to make reservations for customers who's service is due or hasn't came back for a while
  • Handle Customer complaints
  • Database management

Job Requirement:

  • Minimum of OND/HND/BSc
  • 1-3 years Work experience

This job originally appeared elsewhere.




Job Level

Experienced (Non-Manager)




Customer Service

Job Type


Minimum Qualification


Preferred Years of Experience

Entry Level